Have you ever tried to lead a team of people? If yes, what are your impressions and learning? If no, would you like to (one day)?
I’ve now been working as a Director of Studies for two years in two very different schools. The first was small, with only a handful of part-time teachers and one other full-time teacher (the school Director) besides me. Most of the time I was teaching full-time as well as being the DoS. The second has about 20 teachers, including me, and I only teach for a couple of hours a week. I work in close collaboration with two ADoSes and the school Director.
I had an excellent induction, but have also learnt an incredible amount on the job, not least in the last two weeks. It has not just taught me about what it takes to manage a language school, but also about working with a team of diverse personalities, and about my own personality. It has shown me how I and my team respond to a crisis (or five!), how everybody’s personalities and characters can complement each other to complete a team and also how sometimes there are things I just don’t or can’t notice which I need other people to be willing to share with me.
It’s not an easy job, but it’s not impossible either, and the challenges it throws at me keep me interested and invigorated, if a little tired at times 😉
When do you think someone is ready to be a leader of a team?
Not long after becoming a full-time DoS, I wrote some advice for people considering moving into management. It includes a series of questions you can use to help you decide whether you are ready to be a manager.
For me, it’s important for a leader to have experience of being part of a team or environment similar to the one they are managing in. That way they are much more likely to be able to empathise with their team. If they are ready to learn what it takes to be an effective leader, then they are probably ready to become a leader. If they think they know it all already, then I would probably steer clear!
What’s your best tip on working with people?
And remember that part of communicating is listening.
Without good channels of communication, it’s impossible to work effectively with people. There will always be rumours, backbiting and negative comments if people don’t understand what is going on and why.
You also need to be willing to listen when members of your team have something they want to tell you, whether it’s positive or negative (and let’s face it, it’s usually negative). Don’t get defensive or be accusatory – let them talk, and find out what they need from you. Sometimes it’s just to let off steam. Sometimes they don’t know what they need, and you need to help them work towards finding out.
Another part of communication is about being open to the world around you. By learning more, you will be able to connect more easily and effectively with more people, which will hopefully benefit both you and them. By being open, team members are also more likely to be willing to share those things with you which you can’t see, as I mentioned above.
How would you answer Zhenya’s questions?