Technologically and linguistically adventurous EFL teacher, trainer, writer and manager

Posts tagged ‘teacher training’

Working with new teachers (three things for IH)

Regular followers of this blog may have noticed I’ve been writing and talking a lot about working with new teachers, particularly over the last year. In the last month, International House have shared three of the things I have produced on this theme.

The first is ‘From survival to thriving: how to help new teachers‘, a 30-minute talk as part of the 10th International House Teachers Online Conference on 18th May 2018:

In the talk I suggested a range of different ways that managers and trainers can support teachers as they take their first steps in their careers. I based it roughly around an extended version of Maslow’s Hierarchy of Needs. I’m not going to share the slides separately, as I don’t think they’ll tell you much by themselves, so you’ll just have to watch the presentation! 🙂 You can watch all of the other sessions from the day here and there was also a parallel Modern Language Conference, with sessions on teaching Arabic, Italian, Russian, French and Spanish.

The second is part of my series for the IH Journal, published in Issue 44, entitled ‘Working with new teachers: the things they say’. It’s the first of two parts (the next one will be in the autumn edition) where I list some of the typical comments I hear from new teachers at our school, and the things that I normally say in response. It’s written for both new teachers themselves and the people who work with them. Again, I’d recommend reading the whole journal, as it really showcases the diversity of knowledge within International House.

The final thing is another video, recording at the IH Academic Managers and Trainers Conference in January this year, and published this week.

This one is aimed directly at new teachers, and gives 3 minutes’ worth of tips to help them out.

If you’re a new teacher, I hope you enjoy your time in this amazing career. If you’re working with new teachers, I hope there are some useful reminders here for you. 🙂


IATEFL 2018: The talks I missed

Here’s a selection of nuggets of information from talks which I didn’t manage to attend during this year’s conference but did get bits out of via Twitter. They are loosely categorised to help you find your way around. Thanks to everyone who shared what they were watching! I’ve included videos if they’re available, as I hope to watch them at some point myself.

Looking after ourselves and our students

The talk I most wanted to go and see unfortunately clashed with a meeting I had, but I’m happy to say it was recorded. This tweet says it all:

Phil Longwell used his talk to describe the findings of research he has done over the past year about the mental health of English language teachers. You can read about his findings here. The recording is here:

He also did a 10-minute interview for the IATEFL YouTube channel:

I’ve now added both of these links to my collection of Useful links on Mental Health in ELT. Here’s one of my favourite pictures from the conference too 🙂

James Taylor, Sandy Millin, Phil Longwell

Me with James and Phil

Jen Dobson spoke about online safety for primary learners. As part of it, she shared this advert which should promote a lot of discussion:

Teacher training

Jason Anderson asked what impact CELTA has on the classroom practice of experienced teachers. The full talk is available here:

Jason’s CAP framework was referred to in (I think!) Judith G Hudson’s talk ‘Helping teachers understand and use different lesson frameworks:

It is explained in more detail in this article and this handout.

Karin Krummenacher suggested an alternative way of approaching CELTA input sessions, starting with a needs analysis and encouraging trainees to go to the sessions they need, creating a flexible timetable. This is an interesting idea, though another person pointed out it could prove quite challenging if some trainees feel like they are made to go to more sessions than others.

Video in Language Teacher Education is a project I’d like to explore further, particularly since we’ve been introducing video observation into our school this year. You can get a taster by watching the videos on their website.

As a polyglot myself (I think I can say that!), Scott Thornbury‘s talk on hyperpolyglots and what we can learn from them would have been interesting. Here are three tweets from it:

This slide from Simon Brewster’s talk made me smile:

Here are some other tweets from the same talk:

Alastair Douglas spoke on why observation is such a key part of teacher training and on how we should rethink observation tasks. You can watch Alastair’s full talk on the Teaching English British Council page.

Silvana Richardson and Gabriel Diaz Maggioli described ‘Inspired professional development’. You can watch their full talk here:

Here’s one tweet from the talk as a taster:

Katherine Martinkovich summarized their talk here, along with a selection of other related ones she saw. You can read their full whitepaper on the Cambridge website. Having now watched the talk, I’m going to look at the CPD I’m involved in and see how we can make it more sustained, as this seemed to be the glaring omission from most of what I’m doing.

In the classroom

If you’d like to examine your use of Teacher Talking Time, here are some aspects you might consider, courtesy of Stephen Reilly:

Thanks to Liam for clarifying that PPBP is Pose, Pause, Bounce and Pounce – there seem to be two alternatives: PPPB or PPBP.

Here’s an idea for Use of English activities from Stuart Vinnie’s talk…

…and another for cloze answers…

There are lots more ideas like this on the Cambridge Practice Makes Perfect site.

Gareth Davies, a.k.a. Gareth the Storyteller, asked whether English lessons are fairytales in disguise. You can get a taste of his storytelling here, in a 1-minute clip which is perfect for the classroom.

You can watch Zoltan Dornyei’s talk on how to create safe speaking environments here. You can also read a summary of his talk here, written by Jessica Mackay. It also seems silly not to advertise my ebook, Richer Speaking, at this point, since it includes lots of ways to extend and adapt speaking activities. 🙂

Edmund Dudley was talking about motivating teenagers to write, and promoting the new ETpedia Teenagers book [Amazon affiliate link] which was recently published.

His slides are available here – I’m already thinking about which teachers I can pass them on to at school!

Another talk connected to writing includes the phrase ‘sentence energy’, which sounds intriguing. That was Sarah Blair’s presentation on ‘Teaching writing visually, which you can watch on the TeachingEnglish IATEFL 2018 page, or get to directly here.

Working with language

Jade Blue had some interesting ideas for using learner-generated visuals to conceptualise language. I know this image isn’t perfect, but it gives you the idea I think. Definitely something I’d like to find out more about, and nicely complementing David Connolly‘s presentation.

Kerstin Okubo described how to help academic English students build their vocabulary for spoken production, not just for comprehension:

I’m not sure exactly which talk this was from, apart from that it was part of the Materials Writing SIG showcase on Wednesday 11th April, but it looks like it could be useful for working out how good a particular vocabulary activity is:

Being critical

Here’s one way to promote inclusivity and a critical approach to materials use by students. I think it was from the talk entitled ‘Incorporating diversity: best practices for materials and/or the classroom’ by Ana Carolina Lopes:

John Hughes discussed critical thinking and higher order thinking skills for lower levels.

Finally, Brita Fernandez Schmidt gave a plenary called ‘Knowledge is power: access to education for marginalised women’ which generated a lot of conversation. You can watch it here.


What else do you think I missed?

IATEFL 2018: Management, teacher training and development

I started off the IATEFL Brighton 2018 conference at the joint Pre-Conference Event (PCE) run by the Leadership and Management (LAMSIG) and Teacher Development (TDSIG) Special Interest Groups. I have already summarized what I learnt that day, but have included more detailed information from the sessions here, interspersed with ideas from the main conference, hence the combination of topics in the title of this post. This is by far the longest of my IATEFL posts this year, but I couldn’t work out how to separate the streams, so apologies in advance. I hope it’s worth it! 🙂

The #LAMTDSIG PCE was the first time I heard what became one of this year’s conference buzzwords for me: culture. Many speakers mentioned the importance of creating and maintaining a culture of CPD (continuous professional development) within their school.

How can we create a culture of CPD?

The first was Liam Tyrrell, who reminded us that the shared ideas, values and direction that make up the culture of a workplace or team are important. They are what lead to success. Organisational culture is the number one predictor of development outcomes and improved classroom effectiveness, according to Matthew A. Kraft in his 2014 paper with John Papay entitled ‘Can professional environments in schools promote teacher development?

Liam detailed four questions he asked when aiming to change the culture at his school:

  • What does it look like when the culture is changed?
    If you don’t know what you’re aiming for, how do you know the steps you need to take to get there? What is the pathway for teachers and the organisation? Small success will carry your organisation.
  • Who are the silent majority?
    Run down the list of names of people in your staffroom. The ones you come to last, or not at all (!) are the ones you probably need to shine a spotlight on. Find out about their successes and encourage them to share them. By amplifying them, other teachers can learn from them too. (Liam credits this idea to @nikkitau from TESOL France last year.)
  • What options can you give to people?
    The trick is not to have everyone doing the same thing (one size fits all), but to have everyone do SOMETHING!
  • How can you get recruitment right?
    Make sure people you recruit know what kind of culture they’re coming into, and that they’re comfortable with that. A team is a delicate balance, and every person entering or leaving it can change the balance, and with it, the culture. Is it better to recruit NQTs who see what you do as norm? Or experienced teachers who can mentor and drive change? Who will be able to create and sustain change?

(Side note: Clare Magee (see below) mentioned that during their recruitment process, they include a description of key challenges in the job, to ensure teachers know what they might be faced with. She also said that whenever possible, they try to recruit two people at the same time so that they’re going through the processes of joining the school together, and can empathise with each other.)

Finally, Liam emphasised that change takes time, and that half of the stuff you try is probably going to fail. This echoes one of my favourite ever things I’ve heard at an IATEFL conference: you have to kiss a few frogs to find the one that’s for you.


I am lucky that I inherited a healthy culture of CPD at the school I currently work for, and ‘all’ I have to do as Director of Studies is maintain and develop it, but if you don’t already have that a CPD culture at your school, Liam’s questions and the ideas below could help you to move towards one.


As part of the main conference, Oliver Beaumont and Duncan Jameson also described how to create a culture of CPD, using the metaphor of a garden. You have to create the right conditions if you want things to grow there. They centred it around three key words:

  • Engage: if teachers aren’t engaged, they won’t be interested. Show them how CPD can help them, and how it fits in with the school’s vision. Creating the right environment also helps, for example a classroom with posters from previous CPD sessions. Carve out time where CPD is a priority: if you value it, teachers will too.
  • Energise: give autonomy and ownership, and encourage collaboration.
  • Empower: ensure there is meaningful action to follow the session, so they can put what they have learnt into action immediately. If you include feedback and coaching in the sessions, a lot more of what they have learnt will stick.

Lizzie Pinard summarised the talk in more detail here.

Creating a welcoming culture

Patrick Huang described a transgender candidate’s experience of a CELTA course, with important points for the inclusion of all candidates who might be part of potentially vulnerable populations, and regarding culture changes which may need to take place to allow this. He noticed that there might be something different with this particular candidate due to the combination of a typically male first name and female second name – the example he gave was ‘Robin Jane’. Because of this, he asked the candidate to speak to him about their experience and to share what could have improved it. The main things Patrick learned were:

Safety should be key. Candidates should not be forced to disclose whether they are transgender/non-binary. For example, on the entry form, have an option for ‘Other’ in gender, not just male/female. Forcing candidates to select from a closed list of options could also have legal applications on a form if they have to sign something saying they did not knowingly give false information.

A pre-course meeting could include the question ‘Anything else you would like to tell me about yourself?’ rather than anything more direct, like ‘I notice that you…’ Again, this means candidates are not forced to disclose if they are not comfortable doing so.

Toilet facilities should be available for everyone. Consider converting an existing bathroom by changing the signing, for example to ‘Toilets for everyone’.

Pronouns should be used as indicated by the candidate. (If this is something you’d like to find out more about, I would highly recommend the BBC Word of Mouth episode ‘Language and gender identity’.)

For relationships and safety, consider introducing a code of conduct. Discuss these things with staff and candidates, preferably before you have transgender students on your course, so that they are aware of how they can help candidates feel safe. Make sure that this policy is adapted to the needs of individual candidates. There should be buy-in from the community, with the option to opt out if they really can’t cope with the situation.

Teacher-centred CPD

Another buzzword I noticed was bottom-up, with many of the speakers I saw talking about the need to move away from CPD which is imposed on teachers by management from above, and instead to create the structures for teachers to be able to work more independently on areas which they want to prioritise. As a couple of people said, ‘one size fits all’ fits noone.

As part of the #LAMTDSIG PCE, Clare Magee and Fiona Wiebusch from Australia talked about a very successful initiative which some of their teachers started, without prompting from management. They set up a Google Plus space to share 2-minute videos of ideas which make their jobs faster, better, or easier. Other people can comment on the videos too, and it often starts face-to-face discussions too. If teachers still have access after they leave the school, I think this could serve as a kind of institutional memory, and an alumni-type space, which they could still participate in if they choose too. This is probably my favourite idea from the whole conference. Once it was started, the institution ran some CPD sessions on how to create videos and how to interact politely on the platform, both in response to teacher requests.

Other ideas that Fiona and Clare described were:

  • #pdfest, one-day events organised by teachers for teachers to share their practice
  • #meetelt, Pecha Kucha events in pubs
  • #auselt, a Twitter hashtag for discussions (similar to #eltchat)
  • Pineapple charts to organise peer observation
  • A regular newsletter emailed to teachers across their organisations’ various sites
  • The Raise Your Voice choir

They suggested that it might be time to move away from the concept of change, and towards that of evolution and revolution. Hamel and Zanini (2014) say anyone can initiate change, recruit confederates, get involved and launch experiments. It’s not the leader’s job to do the process, but to build the platform. Fiona and Clare also said that in order to get all of these things working, managers should:

Give teachers time and money, and get out of the way!


I agree with this sentiment up to a point, but I believe that quite a lot of new teachers probably need a base level of knowledge about the teaching profession and about CPD opportunities before they can organise and run this kind of thing themselves. Most of the teachers at our school are in their first or second year of teaching. I have tried to provide the second-years with more space to direct their own development, but it has been challenging to work out and provide the amount of support that they really need to do this. It’s all well and good saying that they can develop however they want to, but if they aren’t aware of the possibilities and opportunities, it can become very directionless. This is where I think they next idea might help.


Josh Round and Andy Gaskins talked about Personalised Development Groups (PDGs), an idea Josh introduced in his school 3 years ago, and in Andy’s a year ago, and which has now gone through several successful cycles. Research which backs up their approach includes the Sutton Trust 2014 report on what makes great teaching. That and other reports show that effective CPD leads to great teaching, so it’s important to get the programme you offer right.

Teachers chose a first-choice or second-choice pathway, which enables them to be put into groups of 6-8 people. These pathways enable classroom-based, collaborative professional development, based on the choices of the participants, rather than the more top-down programmes traditionally offered by schools. They were based on areas that teachers had requested, or where they often needed more support. The school wanted a balance between structure and support, and autonomy.

Of course, PDGs aren’t perfect! Initially, they underestimated how long it might take teachers to come up with research questions, so they started to suggest examples within each pathway. It took time to put the scheme into place: change always takes time to be effective. There can also be problems with some members of groups not fully contributing, absence or sickness, and lack of structure – these are all problems I’ve found with a similar scheme I’ve tried to set up at my school.

Josh and Andy encourage teachers to be transparent with their students about what they’re doing – students seem to really engage with the teachers’ research. At the end of the cycle, there are feedback presentations which have become inspirational to other teachers at the school.

Lizzie Pinard summarised the talk in more detail here.


At the #LAMTDSIG event, Ed Russell described using the idea of PDGs at his school, once he’d got over the idea that he needed to ‘do some managing’, a feeling I’ve had occasionally too! As part of this, he created a new screensaver for staffroom computers to remind teachers about the stages of the PDGs. Generally, Ed wanted to make what happened in the classroom as visible as possible so that his teachers could share their practice and learn as much as possible from each other. He said it has led to greater discussion in the staffroom, and more of a feeling of cooperation between teachers. I was pleased that he mentioned using my post of ideas for alternatives to the Friday afternoon seminar as inspiration – always good to know! Ed’s school also used ‘cooperative development’, with one teacher talking for 15 minutes while another actively listened to them, then switching roles. Another change they made was in their use of language, talking about ‘my puzzle’ rather than ‘my problem’. Ed has shared some of the resources he uses on Google Drive.

The language of CPD

Ania Kolbuszewska extended the idea of the importance of language, a particular problem in her large school in Switzerland, a country where people are only prepared to take a risk if they are 100% sure of the outcome! She described her attempts to be more aware of the intercultural aspects of her job, something she had never been trained in. As she said, there is a lot of intercultural training available for students and businesspeople, but nothing specifically for managers in language schools, where we are very often working with people from other cultures who may have different expectations to our own.

In Ania’s experience, her teachers generally felt that institutions benefit from professional development, but teachers don’t really, especially if they’re not being paid for it. For some Swiss people, the status of teachers is like that of actors working as waiters until something better comes along. For others, CPD is a checklist for managers, and not something personal.

Cultural diversity in her school provides an additional problem: not everyone in her team speaks English and not everyone speaks German. She described the problems created by the fact that the term ‘CPD’ in English doesn’t have a direct equivalent in German or French, the two other languages she works with. The translations do not cover the same range of concepts, and are much more connected to training than development. Sending out emails in three languages meant that teachers who spoke more than one might compare the different versions and read into them meanings which weren’t intended. Ania therefore decided to use ‘CPD’ across all languages at the school, as well as replacing ‘workshops’ with ‘labs’, a more universal term which encompasses the idea of experimentation, not just learning. She also renamed all of the types of observation she wanted to use to make them as widely and easily understood as a possible.

The language you teach dictates the way that you teach it.

By making sure that the key terms being used were clearly defined and understood in the same way across the organisation, it has started to contribute to culture change. While Ania acknowledges that this process is top-down, she emphasises that this is to minimise problems with understanding the key concepts, in order to create the conditions for more bottom-up development further down the line.

Another change in their organisation is to have cross-language teams. Previously there were separate heads of French, German and English, but now teams are mixed. Echoing what Liam Tyrrell said (see above), these changes are a slow process, but they are gradually moving towards the CPD culture her school wants to have.

Action research

The cooperative development at Ed Russell’s school mirrors the first talk I went to in the main conference, which looked at how to help teachers come up with appropriate questions for their own action research. Paula Rebolledo and Richard Smith demonstrated a dialogue approach with a mentor to help teacher researchers come up with specific questions. When you’re listening to the potential researcher, you can guide them towards questions by noticing when they say ‘I think…’, ‘I guess…’, ‘I assume…’ For example, if they say ‘I think they enjoy it.’ ask questions like ‘What evidence do you have of that?’ If they have none, that could be one of their questions. It’s important that the listener doesn’t come up with answers, but pushes towards questions.

Potential researchers who don’t have a dialogue partner could use question frames like these:

When checking if the questions researchers come up with are suitable, you can use the slightly rephrased version of SMART:

  • Study-oriented (oriented towards the study of the situation rather than action on it)
  • Measurable
  • Accurate
  • Realistic
  • Topic-focused

If action research is something you’d like to explore further, there is a free publication written by Paula and Richard available on the British Council website: A Handbook for Exploratory Action Research. It includes everything (as far as I know!) that was covered in the talk, along with a lot more. You might also be interested in ELT Research in Action, a free ebook edited by Jessica Mackay, Marilisa Birello and Daniel Xerri, published by IATEFL in April 2018.

Supporting new teachers

A cooperative practice of a different kind is mentoring, which Alistair Roy covered in his presentation. After 12 roles in 12 years at private language schools, Alistair has had one mentor. He’s had 26 ‘mentees’, including 7 at one time (as he said, how can you mentor people properly like that?!) When asked whether they’d ever had a mentor, I think less than a quarter of the 100+ people in the room put their hand up to say yes, not including me.

When Alistair asked colleagues for help with how to mentor, he was just given checklists, so he started to talk to teachers about what they want from mentoring. He pointed out the amount of questions that we have on the first day of a new job, and how this is multiplied on your first ever day as a teacher, when you’re on your own in the classroom for the first time. He described the story of one new teacher who was given a checklist of things they should know soon after joining the school, and returned it with more than half of the items marked ‘I don’t know’, even though he knew they’d been given that information. This is something I’ve also wondered about in our intensive induction week model (anyone got any other ideas?!)

The whole situation was very different in his first year as a teacher at a UK state school, where he was given a mentor and an effective and useful process:

Alastair found that a lot of teachers seemed to want mentors in a similar position to them, rather than people with a lot more experience. They wanted people who could empathise with them and remember what it was like to be in their position. Josh Round also mentioned something similar at his school, where they have a buddy system for new teachers, with each being assigned a buddy who has been at the school for a little longer than them.

After 5 years, 91% of teachers who have a good mentor stay in the profession. Only 71% without a mentor do. (Institute for Educational Science) So what can managers do to support mentors? Invest money and time, support mentor and mentee, and understand what it’s like to be in their positions.

Lizzie Pinard summarised the talk in more detail here.

CPD for teacher trainers

Of course, it’s not just teachers who need to develop their practice: trainers do too. This was another theme that I noticed: the desire for more systematic training for trainers.


Teti Dragas talked about interviews she had done with teacher trainers to find out their stories, covering how they got into training in the first place and how they have subsequently developed. Her main findings were that trainers developed through building up experience, reflecting on critical incidents, working with and talking to colleagues, and attending events like IATEFL. There was little, if any, formal training for them. Another key way that trainers improved was by listening to their trainees, especially when there was resistance to their ideas. This prompted them to think about why that resistance existed, and how to counter it. Mentoring new trainers also helped. What are important qualities of trainers according to Teti’s interviewees? Knowledge, experience, empathy, reflection and open-mindedness. You also need to give trainees time to change their practice. We also need to keep up-to-date with changes in our field, so that we can give trainees the best possible information during their courses.

If you’d like to contribute to Teti’s research, here are her questions.


Jo Gakonga’s presentation was based around the idea that trainers need feedback on their feedback, but that most of us never get it. To get around this, we can audio record ourselves, transcribe a minute or two of the feedback, and reflect on what we hear ourselves say and do. The presentation is available as a mini-course on her ELT Training website, and it’s something you can use for professional development within your organisations. We used the course during Jo’s talk, and I would definitely recommend it. I’m hoping to record myself giving feedback at some point before the end of this school year, having just missed our final round of observations. Jo also mentioned the article ‘RP or ‘RIP’: A critical perspective on reflective practice’, written by Steve Mann and Steve Walsh, which I plan to read at some point.

Trinity and Cambridge

Finally, here are two representatives of the main pre-service training certificates for the private language school market.


Ben Beaumont’s talk about the effect of washback on teacher training doesn’t really lend itself to being summarised in a paragraph. However, he did share these Trinity materials designed to help teachers improve their assessment literacy. Each video comes with a worksheet, so they could be used as part of a wider professional development programme.


Clare Harrison described extensive research Cambridge has done to find out what changes people want to see in the CELTA course, and what changes have already happened. You can watch the full talk here.

They noticed that the percentage of L1 and L2 speakers of English taking the course is now roughly 50/50, compared to 75/25 in 2005. There are also more and more teachers with experience taking this course, which was designed for pre-service teachers. The ICELT, which was designed for experienced teachers, has a much lower take-up. The young learner extension course and CELTYL both had such low take-up that they have ceased to exist, but there is a huge demand for YL to be added to the course, as well as other types of teaching such as 121 or ESP. As Clare said, these are probably beyond the boundaries of a course designed to last for only four weeks and to train inexperienced people to teach adults, but CELTA seems to dominate the market so much that other courses can’t get a foot in the door. Other requests were connected to the syllabus, such as having a greater focus on digital, but as Clare pointed out, this is entirely dependent on the centre, and she reminded trainers to go back to the criteria regularly to check that their course is fulfilling the needs of trainees. Fiona Price has screenshots of some of the changes in criteria on her blog. There are changes in how CELTA is being delivered too: quite a few courses now embed CELTA in an undergraduate or postgraduate programme, for example. After the talk, Clare asked people for any other ideas they may have. Audience members suggested ideas like a post-CELTA module that could provide an extra qualification (Jason Anderson said this), or post-CELTA or –Delta mentors, perhaps with the option of uploading videos of your lessons to be commented on. There was also the suggestion of recertification requirements. I feel like my ELT Playbook series could address some of these needs, so please do take a look at it if you’re interested!

Find out more

Katherine Martinkevich has short summaries of quite a few of these sessions, plus a few others which I didn’t attend. Gerhard Erasmus summarised the #LAMTDSIG day for the TDSIG blog.

If you’re interested in Teacher Development, you might want to investigate some of the other things TDSIG does. They have an e-bulletin (members only), a podcast and run facebook Live sessions, all of which you can find information about on their website. For managers, you can find out more about the Leadership and Management SIG here. If you’d like to join IATEFL, find out how here.

And if you made it all the way through the nearly 4000 words of this post, well done! 🙂

The things nobody teaches you

It’s observation season at IH Bydgoszcz at the moment. Some of the advice I’ve given has made me think of skills that are really useful to have as a teacher, but which we are very rarely taught, or have to pick up as we go along.

Here are my examples:

  1. Reading upside-down: really useful for monitoring to see which answers students have.
  2. Picking out individual student’s voices from the general noise (or the Cocktail party effect): key for both monitoring and assessment, if you’re assessing speaking while the whole class is working. Also, tuning in and out of multiple conversations smoothly.
  3. All the many functions of a photocopier.
  4. Sitting down, standing up, and when and why it’s useful to switch positions.


  1. I’m a fast reader anyway, and think that this was something I may have been able to do before I became a teacher, but I’ve definitely honed this over time. I hadn’t realised that many people found it challenging until recently!
  2. Another skill I kind of had but am now much better at. The flipside of this is that I find it very hard to tune out of conversations when I’m not in a classroom, so I can join in with staffroom conversations even when I’m sitting in my office 10m away 😉 I also sometimes find it hard to focus on conversations in restaurants etc. if there’s another interesting conversation going on nearby, or I’ll flit between the two conversations. Apologies to anyone I’ve done that too!
  3. I think most people are probably shown one or two ‘magic’ things their local copier can do, but there are so many other functions that generally remain a mystery!
  4. I’m mostly thinking about small groups here, up to about 16 students. I know some schools have rules about sitting/standing, but it’s often not addressed on training courses.

‘Teacher’s enemy’ by @pysproblem81, taken from ELTpics (but maybe our friend if we really understood it!)

So (how) did you learn these skills? How can you help other people to learn them? What else would you add to the list?

The pre-service TEFL certificate: 12 things I learned

Following in the footsteps of Matthew Noble and reblogging this…
(oh, and I learnt V3 from the Russians!) 🙂


With industry veterans like Geoff Jordan, Hugh Dellar and others out there swinging their hammers at CELTA, I thought I’d take the opportunity to defend the pre-service ELT teaching certificate. Not the CELTA, mind you, but its oft-snubbed, dubiously legitimate little brother. I’m here to defend the humble TEFL certificate.

For the record, I completed a 120-hour TEFL program with 6 hours of teaching practice at the now-defunct ITC Prague (i.e. not an internet-only certificate). The instructors were Geoff Harwood and three other guys whose names I no longer remember (Geoff’s was written on my end-of-course certificate). ITC Prague (as I found out later) eventually failed as a business, but the teaching instruction these guys gave was excellent. The TEFL has had a sort of slow-drip effect on me, and some of what I learned only really struck a chord years later.

Looking back on it from 13 years…

View original post 2,655 more words

Thoughts on giving feedback to teachers

As both a CELTA trainer and a Director of Studies, a key part of my job is giving feedback to teachers after observations. I was prompted to write this post after listening to Jo Gakonga, a fellow CELTA trainer, talk about feedback on the TEFLology podcast, and looking at her new teacher feedback site. One of the things she said was that after our initial training as managers or tutors, we are normally left to our own devices with feedback, something which I’ve often wondered about. It’s useful to reflect on how we’re giving feedback, and I’d really like to develop this area of my practice more. Here’s a bit about where I am now…

I’ve just finished working on a CELTA at International House Milan, where I had two main development goals for myself as a tutor. I tried to revamp many of my input sessions to make them more practical and to make the handouts more useful and less overwhelming, and I also worked to improve both my written and oral feedback, again to be more practical and less overwhelming.

I have previously been told that sometimes my feedback can come across as negative, and that it’s not always clear whether a lesson has been successful or not. I also catch myself taking over feedback sometimes, and not allowing trainees the time or space for their own reflection or to give each other feedback. Timing can be a problem too. On the CELTA course, you can’t really afford to spend more than 15 minutes on oral feedback for each trainee, as there are other things which need to be fitted in to the day. The positive response I got from trainees at the end of the Milan course in response to changes I’ve made means I think (hope!) I’m heading in the right direction.

We had 45-60 minutes for feedback after each TP (teaching practice). By the end of the course, we were breaking it down into 15-20 minutes of peer feedback, with trainees working in pairs for five minutes at a time to give individual feedback to each of the three teachers from that day’s TP, with the person who taught reflecting on their lesson first. I then summarised the feedback and added my own for another 10-15 minutes, and answered any questions they had about the lessons. This was based on three positives and three areas to work on for each trainee, and I tried to make sure that they were given equal weight. The last section of the feedback involved taking an area I felt the trainees needed to work on and doing some mini input, either demonstrating something like how to give instructions to pre-intermediate students or drawing their attention to the good work of their fellow trainees, for example by analysing a successful lesson plan to show what they might be aiming for themselves. Where possible, I also referred back to handouts from input sessions to strengthen the link between input and TP. This seemed to work, and is a structure I’d like to use again.

Other feedback activities I’ve used successfully are:

  • a ‘kiss’ and a ‘kick’ (thanks for teaching me this Olga!): trainees share one positive thing from the lesson, and one thing the teacher should work on. This is done as a whole group, and everybody should share different things. The person who taught should speak first.
  • board-based feedback: divide the board into +/- sections for each trainee. The group should fill the board with as many things as they noticed from the lessons as possible, which then form the basis for discussion. The teacher can’t write on their own section.

Another thing I’ve been trying to do is make the links between the skill of teaching and that of learning a foreign language as explicit as possible. Reflection on teaching should be balanced between positives and negatives, in the same way that you wouldn’t let a student continue to think that they are the best/worst student ever. During input sessions, I highlighted things that trainees could steal and take into their own lessons, like how to set up particular activities, and also made clear what areas of my own teaching I’m working on, such as giving instructions, and when they were and weren’t successful, to exemplify the nature of being a reflective teacher. Although it’s often quite natural, trainees also shouldn’t beat themselves up for not taking previous feedback or new information from input sessions on board instantly, just like it’s not possible for students to use the present perfect without any problems as soon as they’ve learnt it. One mantra during our feedback sessions was that CELTA tutors are looking for ‘progress, not perfection’.

If you’re a trainer or manager, do you have any other feedback techniques you can share? And as someone who’s being observed, what do you want the observer to do/say in feedback?

Torre Velasca, home of IH Milan, as seen from the roof of the Duomo

Torre Velasca, home of IH Milan

IATEFL Birmingham 2016: Teacher training and CPD

As a CELTA trainer and Director of Studies, I’m particularly interested in sessions connected to training new teachers. Here is a summary of some of the talks connected to teacher training, CELTA and continuous professional development from this year’s IATEFL Birmingham conference.

Images for teaching: a tool for reflective teacher learning (Matilda Wong)

Matilda teaches on an undergraduate pre-service course for secondary school teachers at the University of Macao. Students do a four-year B.Ed. programme. In their fourth year, they do two one-month practicums in a local secondary school, the same school each time. Matilda works with 8-10 students from each cohort, and tries to teach them how to better at reflecting on their teaching.

When she first started doing this, Matilda used written journals for reflection, but she felt they weren’t doing what they were supposed to. Instead, they were putting added pressure onto her trainees, and some of them were just completing it because they had to instead of really thinking about their teaching. It can lead to burnout.

While Matilda was doing her PhD, she was given paper and coloured pencils, and had to draw a picture of her ideal classroom. The teacher she drew had no mouth, and it wasn’t until analysing the picture afterwards that she realised the teacher had no mouth. The underlying thought here was that she had no voice, and she hoped that one day she would be able to draw a mouth onto her face. That was in 1999, and she still had tears in her eyes talking to us about it last week. It was a very powerful experience for her.

This led her to experiment with drawing pictures rather than writing, as it can be less tiring, and can be combined with written reflection later. It can also highlight beliefs which are difficult to articulate. Matilda asked nine students to work with her on this experiment, none of whom knew anything about reflection before working on her module.

Who am I as a teacher?

What do I want to achieve?

What does it mean to my job?

Before their first practicum, Matilda asked her trainees to write a language learning biography, describe their worries before going into the classroom, and draw a picture of their ideal classroom, then answer some simple questions.

  1. What level are you teaching?
  2. How many students are in your class?
  3. What is the lesson about?
  4. Write as much detail as you can to describe what you are doing (e.g. What re you saying? What materials are you using? With whom are you talking? What are you thinking?)

After they finished the second practicum, she asked them to evaluate their original image of an ideal class and compare it to their experience. They reflected on what was the same and what was inconsistent, and also on what they felt they had learnt from this type of reflection.

Matilda showed us lots of examples, but only one was drawn in colour. What do you notice about this student teacher’s image, bearing in mind that they come from Macao, a Cantonese-Portuguese city?

We spotted that it was odd that the teacher was blonde, since in real life, she was Cantonese. Matilda hadn’t noticed until we pointed it out in the session. It was another way of reinforcing the lack of confidence that some bilinguals have in their teaching ability. This is just one of the subconscious beliefs that was expressed through drawing, but probably wouldn’t have been through writing. Three of the teachers had smiley faces in their images, showing that they think it’s important for a teacher to be friendly. One forgot to put a teacher in the image at all, and didn’t realise until it was pointed out! For me, it was also interesting to see that most teachers were at the front of the room, and only one was in among the students.

These are Matilda’s conclusions after the study, and she would like to experiment more with it. I think it would be interesting to get them to draw another picture between and after their practicums and get them to analyse all three of them. I also think it would be interesting for them to analyse each other’s images, or those of previous participants to draw conclusions about stereotypes about teaching (like that the teacher should be front and central).

This session was one of the surprises of the conference for me, and it was a real shame there were only 10 people in the audience. I’ve asked Matilda to write a guest post on it for me, and hopefully she’ll say yes!

Training or grading? TP and the art of written feedback (Bill Harris)

I met Bill at last year’s conference and enjoyed chatting to him about his experience of working on CELTA courses around the world. I also responded to one of the surveys which formed the basis of this talk, so I was looking forward to seeing the results. 109 trainers and 90 course graduates responded to his surveys.

Because Bill has worked in so many centres, he has worked with a wide range of formats for written feedback. He often adds ‘cold’ feedback to post-lesson reflection, so trainees write ‘hot’ feedback immediately after the lesson, get their spoken feedback, then write another reflection summarising the two.

Why do written feedback?

  • Detailed written feedback helps the trainer process their feedback (often more for the trainer than for the trainee!)

In his survey, Bill was mainly contrasting handwritten and typed feedback.

Tutors said that 45% of them handwrote, 43% typed, and the rest said it depends on the situation. 28% of trainees said they got typed feedback, 40% said it depended on the tutor, and the rest was handwritten. [I normally type on CELTA because I have my laptop with me, but handwrite in school observations because I don’t!]

Bill separated the advantages and disadvantages into those for tutors and those for trainees but I can’t remember which were which so have combined them!

Advantages of handwriting

  • Used to doing it (for some!)
  • More personal/authentic
  • Seems more detailed
  • Penmanship can seem important
  • Seems to show more care and effort from the tutor
  • Able to add cartoons/diagrams etc
  • Break from looking at a screen
  • Can easily use different colours
  • Can use lots of different signposts easily to help trainees process the feedback: ticks, smileys, ?, TIP:

Disadvantages of handwriting

  • Can be harder to read!

Advantages of typing 

  • Neater
  • Looks more professional
  • Easier to read
  • Can watch the lesson more (if you’re quick!)
  • Faster (if you touch type)
  • Easier to edit
  • Can copy and paste previous actions points easily
  • Easier to share with other tutors
  • Can email to trainees
  • You have a backup if it gets lost
  • Most trainees said they’d prefer typed feedback (mostly due to legibility!)

Disadvantages of typing 

  • Can be noisy/distracting [I was once told that when I got excited I typed more quickly/loudly and they wondered what they’d done!]
  • Can take time/be difficult to print out
  • May seem formulaic/impersonal
  • Tutors may write too much
  • Can get distracted by other things on the computer [though in the face of a 40-minute grammar lecture, this may not always be a bad thing ;)]

What should be in written feedback?

Trainees said that they appreciated practical suggestions for how to improve, with clear action points. They also wanted recognition of what they were good at, and a positive spin on things when possible. One non-native speaker wanted more feedback on language [and some natives do too, especially if they are not confident with grammar].

Written v. oral feedback

Trainers said that written feedback could be digested more slowly away from the pressures of the group, and focussed much more on the individual. This was contrasted with oral feedback, which was for the group as a whole. Written feedback acted as a useful prompt when giving oral feedback.

Trainees said that both written and oral feedback was useful. Written feedback was more permanent, and they could refer back to it with time and less stress. They appreciated the interactive discussion aspect of oral feedback, but found it hard to remember all of the details. One problem was that sometimes there were differences between what was said in oral feedback and what was written. Some felt that their peers were over-positive or too harsh in oral feedback, and were not qualified to give feedback. One audience member suggested recording oral feedback too, partly for accountability and transparency.


Up until recently, Bill had always written his feedback by hand, but he is a recent convert to typing. Then he worked at a centre where he took over part-way through a course and had to shadow the other trainer’s feedback style. Luckily they had a colour printer, and this was the result:

I think you’ll agree, it looks pretty good!

Tutor-trainee team-teaching: a hands-on tool for teacher training (Emma Meade-Flynn)

Emma reported on some research she has been doing into how to make use of unassessed slots during CELTA, Delta and other short courses. In a survey of tutors, she found that 60% sometimes used it for a demo lesson, 70% used it for practice with no tutor present, some for getting to know you activities with students, and some for practice with a tutor present. About 35% of her respondents were already doing some form of team-teaching in these slots.

Team-teaching: planning, delivering and reflecting on a lesson together.

Emma found that her students were very receptive to team teaching, and when asked, they always requested it. In demo lessons, they couldn’t see the students’ faces and often felt left out. Because they weren’t part of the planning process, they didn’t always understand what was happening.

Emma decided to incorporate the trainees into the unassessed lessons by giving them roles, such as collecting and correcting errors, setting up activities and monitoring. They were also used as the source material, for example in live listening activities, meaning the students go to know them better. Trainees decided what they wanted to focus on, and it was almost always collecting and correcting errors, so she does a lot more of that now. She negotiates with them about where they want her help: with planning? With choosing materials? With presenting?


  • Trainees were much better able to reflect on the learners’ abilities if they had been involved in the lesson in some way.
  • It taught trainees how to adapt lessons to finish them on time, partly through doing some improvisation in lessons: they would only plan the first half, and base the second on what came up.
  • They could deal with more difficult language areas which would be challenging for the trainees to work on without support.
  • Trainees saw lots of techniques in action, which they were then able to incorporate in their own lessons.
  • They were much more aware of student language, and used the pro-formas Emma corrected to help them focus on particular areas.
  • This lead them to teaching and helping each other more within the group, without always relying on the tutor.
  • Emma could explain the rationale of activities more clearly before the lesson, and evaluate them more easily afterwards.
  • It can be tailored to the trainees’ emergent developmental needs.
  • You can help trainees to notice things on-line during the lesson.
  • Learners can offer feedback, and they generally don’t worry about having lots of different teachers when they can see they are working together.

A word of caution

Emma said it’s important to decide the boundaries of the team-teaching with trainees before you start. Will you intervene? How will you handle transitions? Be aware that it won’t suit some trainees. Careless (2006) says there must be pedagogical reasons to team teach, it must be logistically possible and it must be interpersonal, with everyone cooperating equally. Make sure you identify a clear developmental objective, and don’t just do it for the sake of it.

You can find Emma’s slides here, including videos of two Delta trainees talking about their experiences of being part of team-teaching. Her blog is Teacher Development Lab.

The LDT Toolkit (Damian Williams)

Damian spoke about ways to develop the language proficiency of teachers. I’ve written about this session in detail elsewhere.

Three more talks I attended

I’m feeling lazy now, so for the other three talks I went to, I’m going to give you a link to the storified version of my tweets. Sorry!

Developing language teachers’ professional reading and writing skills (Tatiana Ershova)

From CELTA to teaching teenagers – bridging the training gap (Mel Judge)

Bumpy ride or smooth transition? Moving from CELTA to EAP (Andrew Preshous)

Other sessions

I watched these two sessions after the conference, and thought you might find them interesting too.

ELTJ Signature Event: This house believes that teacher training is a waste of time

Graham Hall proposes the motion and Penny Ur opposes it.

Forum on encouraging teacher reflection

Three speakers spoke about teacher reflection on pre-service and in-service training courses:

  • Daniel Baines on why feedback on 120-hour initial training courses may need rethinking, and how to integrate reflection training in the first week of the course. Hopefully Daniel will be writing a guest post on the blog about this: watch this space!
  • Mike Chick on dialogic interaction and the mediation of pre-service teaching learning.
  • Teti Dragas (one of my CELTA tutors 🙂 ) on how in-house video training materials may help ‘reflective’ teacher development and help trainees to learn how to reflect more effectively, and on how to encourage them to watch more of the videos of their collaborative lessons with more focus.

I didn’t manage to attend Jo Gakonga’s session on alternative CELTA assignments, but she made a webinar version of it after the conference.

Interviews related to teacher training

Jim Scrivener interviewed about simplifying training

Should reflection be assessed? That’s the one key question which comes out of this interview, but I have to say a lot of the rest of the interview feels a bit wishy-washy to me. I agree that experiential learning is better than focussing on theory, and I think that what Jim is suggesting might work on a day-to-day basis for your own classroom through action research, but I’m not sure how it will work on a pre-service or further development course (like CELTA or Delta). Here are a couple of Twitter quotes from his talk:

Interview with Tessa Woodward about the 30-year history of the Teacher Trainer Journal, talking about how it has developed and grown over this period.

Tweets from other teacher training/CPD-related talks

These were talks I attended vicariously through other tweeters. I found these snippets of information interesting. Maybe you will too 🙂

Unfortunately nobody seemed to be tweeting from Pam Kaur Gibbon’s talk on the impact of technology on CELTA courses. I spoke to her as part of the her research and would have been interested to see the results, as I’ve written about it previously.





Catering for trainee diversity in CELTA courses (Olga Connolly)

This was a talk I particularly wanted to go to, but unfortunately it clashed with another one. Here are Angelos Bollos’ tweets from the talk:








Yay! As I finished writing this post, the session was added to the videos on IATEFL online, but I haven’t had time to watch it yet:

After the conference

A couple of days after the conference, Hugh Dellar wrote a post called CELTA, the native-speaker bias and possible paths forward questioning the future of the CELTA. It generated a lot of discussion in the comments and Anthony Gaughan responded on his blog: A critique of Hugh Dellar on CELTA. You might like to join in with the discussion on one of their blogs. It certainly makes for thought-provoking reading 🙂

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